Kathmandu. KATHMANDU: Nepal Rastra Bank (NRB) has directed senior citizens, people with disabilities and people with non-literate banking services to provide easy and easy banking services.
The central bank issued this directive by amending the Integrated Directive 2082 issued to the banks and financial institutions. Now, the banks will have to provide banking services to senior citizens, people with disabilities and people who are not literate by setting up special counters to make banking services easy and easy.
Similarly, banks should collaborate with each other to make at least one branch disabled-friendly at each local level. The details of this type of branch should be placed on your website.
Banks should work with the local level to place at least one disabled-friendly ATM with Braille signs, control buttons and audio support at the ATM lounge. The details of this type of ATM should be put on your website.
Similarly, the banks shall provide such services to the person with disability if they self-declare that they can use financial services such as ATM, mobile banking, internet banking. Banks and financial institutions should develop their websites and mobile banking apps so that people with visual impairment can also use them.
In addition, banks will have to include visually friendly tactile features in the debit or credit cards they issue.
