Kathmandu. MetLife Nepal has inaugurated its new head office at Signature Platinum Tower in Pulchowk, Lalitpur. This marks an important milestone in its 24-year journey to provide financial security and protection to Nepali families. The new Head Office reflects MetLife’s evolution into a modern, agile, and forward-looking organization. With modern infrastructure, integrated technology systems and workplace structure that encourages collaboration, the office aims to make the operations more efficient and provide customers with fast, convenient and excellent service experience.
This is not only a physical expansion but also an expression of trust, clarity and corporate commitment to fast service in every interaction with each customer. MetLife Nepal believes the true value of the new head office will be determined by the quality of the services it provides. With its commitment to innovation, transparency, and customer-centric service, the company aims to contribute to the growth of insurance sector in Nepal, strengthening the financial self-confidence of families across the country.
During the opening ceremony, MetLife expressed its gratitude to regulators, regional leadership, partners, and employees for their continued support. Scott Orbom, Chargé d’Affaires of the United States Embassy of the United States of America and Sushil Dev Subedi, Executive Director of Nepal Insurance Authority were also present on the occasion. Also attending the event were MetLife Regional Leaders Lyndon Oliver (Asia Regional President) and Elena Butarova (Senior Vice President and Head of Bangladesh, Malaysia, Nepal and Vietnam).
The event was also attended by Insurance Authority of Nepal, United States Embassy, MCAM Nepal, partner banks, MFIs, management team of MetLife and agency representatives.
Speaking at the event, Lyndon Oliver, Regional President of MetLife Asia, said, “The opening of this new headquarters is a proud moment for all of us, as it reflects MetLife’s long-term commitment to Nepal. This is a new chapter in the direction of further strengthening the customer experience with modern capabilities where special priority is given to service, convenience and care. We express our sincere gratitude to regulators, partners, and communities who have supported us on this journey and look forward to working together to build a more confident future in the years ahead.” ”
