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Insurance Authority clears only 73 complaints in 8 months, how many are still pending?

SPIL
Nepal Life

Kathmandu. Nepal Insurance Authority (NIA) for the current fiscal year 2082. Only 73 complaints have been settled till 8 months of March.

This is according to the data made public by the NRA itself. Of the total complaints, the NRA has so far settled only 15 percent of the complaints while over 85 percent complaints are yet to be settled.

Esewa
Crest

A total of 489 complaints have been received at the central office and the provincial office of the NRA till mid-March. In the previous fiscal year 2081. There are 394 complaints transferred from 82. As of mid-March of the current fiscal year, 67 complaints have been registered at the central office and 28 at the state office.

A total of 73 complaints have been settled, including 55 complaints and 18 agreements. This is only 14.93 percent of the total number. Accordingly, 85.07 percent or 416 complaints are yet to be settled.

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