{"id":287500,"date":"2026-02-15T10:53:33","date_gmt":"2026-02-15T05:08:33","guid":{"rendered":"https:\/\/insurancekhabar.com\/?p=287500"},"modified":"2026-02-15T10:55:07","modified_gmt":"2026-02-15T05:10:07","slug":"shortage-of-skilled-manpower-and-use-of-artificial-intelligence-in-insurance-sector-2","status":"publish","type":"post","link":"https:\/\/english.insurancekhabar.com\/shortage-of-skilled-manpower-and-use-of-artificial-intelligence-in-insurance-sector-2\/","title":{"rendered":"Shortage of skilled manpower and use of artificial intelligence in insurance sector"},"content":{"rendered":"<p>Kathmandu. In recent years, with the development of technology and the changing global environment, there are major changes in the insurance sector. According to a recent international report, the insurance sector regulators (such as the Nepal Insurance Authority in Nepal) are facing a lot of challenges due to lack of resources. <\/p>\n<p>A joint report by the Financial Stability Institute and the International Association of Insurance Supervisors has pointed out the challenges in the insurance sector. The report is based on information and interviews with 23 regulators affiliated with the International Association of Insurance Supervisors. <\/p>\n<p><span style=\"color: #0000ff\"><strong>Lack of skilled manpower and customer service{<\/strong><\/span><\/p>\n<p>}<\/p>\n<p>Government regulators should have skilled staff to see if insurance companies are doing the right thing. However, it is difficult to retain experienced employees due to lower salaries and perks in government services than in the private sector. <\/p>\n<p>The salary of the employees working at the Nepal Insurance Authority is the same as that of the employees of the micro insurance company. If the lack of attractive services does not attract skilled people to the regulatory body, then the complex problems of the insurance company will not be identified in time. This can have a direct impact on the service and security of the customer. <\/p>\n<p><span style=\"color: #0000ff\"><strong>Use of new technology and AI{<\/strong><\/span><\/p>\n<p>}<\/p>\n<p>The use of artificial intelligence (AI) and new software is increasing in the insurance sector as well. It makes things faster. At the same time, the risk of cybersecurity has also increased. Insurance agents and employees are no longer able to do it the old-fashioned way. Now we have to learn new technology. <\/p>\n<p><span style=\"color: #0000ff\"><strong>Climate Change &amp; Insurance<\/strong><\/span><\/p>\n<p>The effects of climate change such as floods, landslides and fires are increasing. As these risks increase, insurance companies may be more expensive or it may be difficult to insure some risks. The report has pointed out that policymakers should think about this issue on time. <\/p>\n<p><span style=\"color: #0000ff\"><strong>Customer Safety and Trust<\/strong><\/span><\/p>\n<p>}<\/p>\n<p>Only if the regulatory body is strong, the investment in the insurance fund will be protected by collecting insurance premiums from the insured. If the regulatory body does not have enough budget and technology, there is a risk that the customer will not be able to pay the claim on time when the insurance companies are in trouble. <\/p>\n<p>Most of the life and non-life insurance companies in South Asian neighboring Bangladesh are facing crisis. Insured people have not been able to pay their claims for years due to corruption in insurance companies due to regulatory weakness. <\/p>\n<p><span style=\"color: #0000ff\"><strong>Lack of financial freedom<\/strong><\/span><\/p>\n<p>}<\/p>\n<p>The independence of regulators can be hampered when their budgets are under government control. Therefore, it has been suggested to make the regulator a sustainable fund through the amount collected from the insurance companies for regulation, license and various service charges. <\/p>\n<p><span style=\"color: #0000ff\"><strong>Emphasis on risk-based supervision{<\/strong><\/span><\/p>\n<p>The report stresses that oversight should be risk-based, not compliance-based. As Nepal has been trying to adopt this approach in recent years, it can be challenging to manage the new skills and financial resources needed for it. <\/p>\n<p>The report described the implementation of International Financial Accounting (IFRS 17) as the biggest change in the history of the insurance sector. Insurance companies in Nepal have to invest heavily in technical skills and systems while implementing this standard. Most of the insurers in Nepal have been delaying the implementation of the policy which should have been implemented from the current fiscal year. <\/p>\n<p>In order to make the insurance sector modern and safe, the government should make the regulatory body more powerful, technologically and full of skilled manpower. It would be wise for the customer to be aware of the company&#8217;s condition and new rules while insuring.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kathmandu. In recent years, with the development of technology and the changing global environment, there are major changes in the insurance sector. According to a recent international report, the insurance sector regulators (such as the Nepal Insurance Authority in Nepal) are facing a lot of challenges due to lack of resources. A joint report by [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":285589,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[45031,45159,45099],"tags":[],"class_list":["post-287500","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banner-news-en","category-news-en","category-regulatory-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/english.insurancekhabar.com\/ikbrapi\/wp\/v2\/posts\/287500","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/english.insurancekhabar.com\/ikbrapi\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/english.insurancekhabar.com\/ikbrapi\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/english.insurancekhabar.com\/ikbrapi\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/english.insurancekhabar.com\/ikbrapi\/wp\/v2\/comments?post=287500"}],"version-history":[{"count":1,"href":"https:\/\/english.insurancekhabar.com\/ikbrapi\/wp\/v2\/posts\/287500\/revisions"}],"predecessor-version":[{"id":287501,"href":"https:\/\/english.insurancekhabar.com\/ikbrapi\/wp\/v2\/posts\/287500\/revisions\/287501"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/english.insurancekhabar.com\/ikbrapi\/wp\/v2\/media\/285589"}],"wp:attachment":[{"href":"https:\/\/english.insurancekhabar.com\/ikbrapi\/wp\/v2\/media?parent=287500"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/english.insurancekhabar.com\/ikbrapi\/wp\/v2\/categories?post=287500"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/english.insurancekhabar.com\/ikbrapi\/wp\/v2\/tags?post=287500"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}