{"id":284635,"date":"2026-01-23T13:07:04","date_gmt":"2026-01-23T07:22:04","guid":{"rendered":"https:\/\/insurancekhabar.com\/?p=284635"},"modified":"2026-01-23T13:10:08","modified_gmt":"2026-01-23T07:25:08","slug":"outdated-technology-has-left-asia-pacific-insurers-behind-claims-digital-leadership-2","status":"publish","type":"post","link":"https:\/\/english.insurancekhabar.com\/outdated-technology-has-left-asia-pacific-insurers-behind-claims-digital-leadership-2\/","title":{"rendered":"Outdated technology has left Asia-Pacific insurers behind, claims digital leadership"},"content":{"rendered":"<p>Kathmandu. Insurers in the Asia-Pacific region, which manages about $3.8 trillion in assets, say they have been overtaken by outdated technology. While most also claim that they are ahead of the competitors in digital transformation. <\/p>\n<p>That&#8217;s according to a new survey by Clearwater Analytics. The study, which surveyed insurance asset management executives in the region, found that 93 per cent of outdated systems were stifling business growth. &#8220;The problem was more pronounced in large firms,&#8221; the report said, with increased from 90 per cent for insurance companies with assets between $1 billion and $5 billion to 97 per cent for those with management of assets of $50 billion or more. \u2019<\/p>\n<p>Overall, respondents to the survey reported $3.8 trillion in assets under management. Despite these challenges, 87% of insurance companies said they believe we are ahead of their competitors in their digital transformation efforts. While 19 percent claimed that they were remarkably ahead. Only 1 percent said they were lagging behind. <\/p>\n<p>According to the report, short-term thinking was also cited as a concern. Nearly three-quarters of respondents, or 73 per cent, said their operating models were more focused on current challenges rather than long-term needs. This number has reached 90 percent of the big insurance companies. <\/p>\n<p>Staffing problems related to the old system are adding to the pressure. More than half of the respondents said recruiting people to manage old technology is a problem, the report said, adding that 15 percent cited it as a serious problem. \u2019<\/p>\n<p>Three-quarters of those surveyed expect this to be an even bigger recruitment challenge in the next 5 years. &#8220;Resistance to change is widespread in this sector,&#8221; the study report said, adding that almost all respondents (95 percent) said that employees, regardless of company size, oppose new operating models and systems. \u2019<\/p>\n<p>&#8220;These results reveal a gap between how insurers perceive their digital advancement and the reality of managing outdated technology platforms,&#8221; Clearwater Analytics said. The research was conducted in October 2025 among 150 senior executives in Australia, Hong Kong and Singapore. <span style=\"color: #0000ff\">\u2013agency<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kathmandu. Insurers in the Asia-Pacific region, which manages about $3.8 trillion in assets, say they have been overtaken by outdated technology. While most also claim that they are ahead of the competitors in digital transformation. That&#8217;s according to a new survey by Clearwater Analytics. The study, which surveyed insurance asset management executives in the region, [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":284633,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[45031,45044,45159],"tags":[],"class_list":["post-284635","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banner-news-en","category-international-news-en","category-news-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/english.insurancekhabar.com\/ikbrapi\/wp\/v2\/posts\/284635","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/english.insurancekhabar.com\/ikbrapi\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/english.insurancekhabar.com\/ikbrapi\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/english.insurancekhabar.com\/ikbrapi\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/english.insurancekhabar.com\/ikbrapi\/wp\/v2\/comments?post=284635"}],"version-history":[{"count":1,"href":"https:\/\/english.insurancekhabar.com\/ikbrapi\/wp\/v2\/posts\/284635\/revisions"}],"predecessor-version":[{"id":284636,"href":"https:\/\/english.insurancekhabar.com\/ikbrapi\/wp\/v2\/posts\/284635\/revisions\/284636"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/english.insurancekhabar.com\/ikbrapi\/wp\/v2\/media\/284633"}],"wp:attachment":[{"href":"https:\/\/english.insurancekhabar.com\/ikbrapi\/wp\/v2\/media?parent=284635"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/english.insurancekhabar.com\/ikbrapi\/wp\/v2\/categories?post=284635"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/english.insurancekhabar.com\/ikbrapi\/wp\/v2\/tags?post=284635"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}